I had a few issues at first with the… I had a few issues at first with the collar being too big for my cat, however Pawtrack were quick to respond to my email offering to swap this for a larger size. The time for the replacement being sent was reasonable and since then it has worked as expected

Fraudster Fraudster Got my bank details and keep taking money long after I told them to stop. The help@pawtrack email is blocked and the phone number is permanently engaged. The cat dropped the collar somewhere within a few days and Pawtrack still ripping me off two years later. AVOID

Where is the company now? The app has stopped working and I had paid for a subscription. The website doesn’t work and I see the company has been issued a Gazette first notice for compulsory strike off

Hope this helps others… My last experience dates back to December 2023 when more money was taken from my account even though I'd given Pawtrack three months notice to end the contract. The only way you can stop money being taken is to contact you bank's Dispute Dept and get them to Blacklist the company on your account. It helps if you've kept a copy of the email giving them notice and you can let the bank have that. At the very least you should go through the giving of notice process so you are armed with that for the next time money is taken and there will be a next time unless your card Expires naturally. My bank actually got my money back just before Christmas. I hope this review helps others.

How do you stop Pawtrack from taking… How do you stop Pawtrack from taking recurring payments? I have emailed them and tried to contact them. They don’t even have a website, product or service. How is this legal?