Fastone
GBGreat Company!! I have had Rider insurance for 4 or 5 years now. The rates are good, and I like the fact that each policy comes with 8 thousand dollars of accessory coverage for your motorcycle. I have been very pleased with Rider and think they are a great company.
Richard Reisinger
GBMy wife was pleased when she talked to … My wife was pleased when she talked to a representative from your organization to set up payments for my insurance bill. The gentlemen was both patient and thorough with the information shared. She had a bad experience years ago when another representative was not very polite and didn't want to share any information on payments with her! He told me I couldn't set up payments and said it like he was doing her a favor just by talking to her. Richard Reisinger
Chuck Woodward
GBRider representatives are helpful! Rider representatives are helpful and get back to me to answer questions promptly and in detail. They have good customer service and they hire workers that seem to care. I recommend Plymouth Rock Rider Insurance!
Ken
GBGood but could be better Only issue i have is in using the customer portal. While renewing my policy, it should update to show that my policy is paid through the next 12 months, it didn't. It also should give a confirmation number before you log out, it didn't. I did subsequently get the confirmation in an email but not while renewing through the portal.
Michael Hvizdos
GBinsurance went up ..almost $100.00 and … insurance went up ..almost $100.00 and bike is a year older and im 50 and no tickets or accident.. Insurance should go down not up .. could not get an explanation from, rep.. Bait and switch feels like .. Last year cheaper and then you become customer and raise your ratte?