I found the customer rep to be … I found the customer rep to be professional, of good nature and generally a pleasant person to deal with. My payment was handled quickly and my cards arrived in a timely manner. I have been a customer for years and have never had a single issue with Rider.

The Understand Bikers! This is a highly organized firm offering very competitive rates and a very easy web system for interacting with the the company. I feel like I am dealing with people who ride motorcycles themselves and understand riders. Fortunately, I have never had to call on them to service a claim!! That is where the "rubber meets the road." I hope I never have to, either.

Absolutely impossible to complete… Absolutely impossible to complete online by myself. Called for help and was walked through. If that didn't happen I could not have gotten insurance through you. Your IT people should be fired or retrained to understand that their system is terrible. I'm sure that you are chasing away paying customers.

Trust built on experience I ride a Can Am Spyder RT Limited, have had no accidents or claims filed, but feel confident that I would receive excellent service. My opinion and trust in Rider Insurance Co. is based on very fine treatment many years ago when my 2-wheel touring bike slipped on gravel in a very twisty curve on a rural country road and went off the mountainside. Fortunately I bailed at the top and was not injured, but bike was totaled and fully covered and replaced by Rider Insurance with no increase in annual premiums!

I recommend Rider Insurance I had a great experience with Rider Insurance. I was offered it through my purchase of a motorcycle at Cycle Warehouse in Butler, PA. Jenifer the sales coordinator at Cycle Warehouse suggested I use Rider Insurance, so we gave it a try. I was approved instantly andall the necessary paperwork was completed in minutes, so there was no delay in registering my bike. I would highly recommend Rider Insurance...excellent premium price and coverage too!