Jojo was very helpful and supportive… Jojo was very helpful and supportive during my service with her! She didn’t fail to mention useful information to help me with my process. She guided me thoroughly and I felt confident working with her.

Liars, crooks The sales associate Adam Eckland was a smooth talker of course he was knowledgeable, professional and patient.But, he lied to me telling me my first payment of 54$ wouldn't be due until 2 weeks after the installation. However, the very next day I had an "overdue balance" of $150...say what ?? He lied and didn't tell me about their installation fee..then he said I could get a hold of him directly through his extension but, I tried the number over and over again...don't like how they ask you for a credit card over the phone almost immediately to pay the $30 fee "to move forward" made me a little uneasy.

I had a recent dispute with the company… Edit to previous: A supervisor was kind enough to reach out to me and resolved and satisfactorily resolved my issue after escalation. I had a recent dispute with the company regarding a lock out due to what they claim were missed sample requests. I am currently being charged an expensive lock out fee that I don’t feel responsible for. First customer service rep hung up on me while I was stating my case. Waiting to hear from a supervisor to see about waiving the fee that I should not be responsible for. Company puts revenue over sobriety.

Darren Bryson was very helpful and… Darren Bryson was very helpful and friendly. He helped find an installation location close to me and fairly reasonable. He even hooked me up with someone on the insurance accept as well.

Intoxalock and their representative Mr. Adam Burke are amazing! I have just started using your service with the assistance of Mr. Adam Burke. Thus far into the process of obtaining proper paperwork, arranging payment, and having interlock device installed in the next few weeks has been a easy task with Mr. Burke's expert assistance. He has made my unfortunate decision, daunting and complicating process of having device installed and enrolling me with your companies services an actual easy, and straightforward dealing. Our complicated world would be a lot better if such friendly, knowledgeable, and caring employees like Mr. Burke were employed by every company and business! I'd recommend your company and Mr. Burke to anyone that makes a mistake and requires your services! I gave him a five star review, but wish there was an option for 100! Thank you Mr. Burke!