Watch Out for Extra Time Charges!!! Add on after the review was posted: Manger Ray reviewed the facts and agreed with me to refund the additional charges. Also said he was going to work with his IT group to adjust charging logic in their system. I appreciate his quick review and correction. Careful with your reservation times!!!! Location great. Parking good. Pickups acceptable. Very good value overall. What left me extremely dissatisfied was the add on charge at my exit because even though I had paid for 5 full days and departed from the garage 4.5 days later, the company uses your reservation starting time and ending time to lock you in on your parking period. BEWARE, if you enter the garage before your reservation time OR depart the garage after your reservation time, you will be charged for another day, EVEN THOUGH YOU ALREADY PAID FOR THE REST OF THE DAY. The contract disclosures are very poor and I'm sure they are collecting lots of extra fees on this policy. Yes, I spoke with the company and they just talk around this scam. The company should give users the full paid period. If they maintain their current policy, they should PROMINENTLY warn customers on the reservation page that they will be charged for any time exceeding their reservation period, even though customers have technically already paid for the days.

The price is good but... The price is good but.... But I had couple of issues with this parking. It was really hard to find empty parking spot because most of parking lots are either reserved by Marriott or other residential (commercial) parking. It is also connected to other parking structures that made me over 20 minutes to find my parking spot. Some spots has low sealing, so my trunk door hit the sealing when it opens.

Parking lot was almost full Parking lot was almost full. I had to drive to the last level to find parking spot even though my reservation had been paid off the previous week. You should have some reserved spots on the first 2 floors for pre-paid reservation customers.

I used this facility on July 29 I used this facility on July 29, 2018. It was easy in and out for me, except I had trouble finding the entrance without sign from street. I called the office, they were helpful to direct me to parking lot entrance which is located in the alley way between the Crown Plaza and Airport Center . it would help if the entrance sign is more conspicuous. The shuttle service was good. I would definite recommend this facility.

No Parking Spaces Left The 3 star rating is due to the difficulty I had locating a parking space. I drove the entire parking structure and managed to find a space because an airport worker could not remember where he parked. He rode with me until his car was located and I parked in his space. I had no other issues. The shuttle arrived shortly after I called around 10:30pm. Lighting was good and elevator worked this time.