Great location. Everything else not so great. The parking place is wonderful. Sometimes it is hard to find a parking spot even though one has been reserved. My dissatisfaction is when you return home the shuttle back to the parking site usually takes a hour or more and that with you calling for pickup. Also my other dissatisfaction with them of recent nature is when shuttle dropping you off, they go to arrivals and go to every single terminal for pickup and drop-off at the same time. What a stressful situation for the individuals who need to get to the airport, drop stuff off and go through security. I used to love them. I no longer use this parking spot unless absolutely no other choice. This is after many years of using this place.

Outstanding experience Ease of access, frequent transfer service, courteous and helpful drivers and outstanding cashiers at check-out. The last thing one wants upon arrival after a long trip is a long wait for the shuttle followed by a challenging experience at the cashier. Airport Center's service folks are outstanding!

I used this facility on July 29 I used this facility on July 29, 2018. It was easy in and out for me, except I had trouble finding the entrance without sign from street. I called the office, they were helpful to direct me to parking lot entrance which is located in the alley way between the Crown Plaza and Airport Center . it would help if the entrance sign is more conspicuous. The shuttle service was good. I would definite recommend this facility.

charged for 3 days for 30 hours Add on after the review was posted: Manger Ray reviewed the facts and agreed with me to refund the additional charges. Also said he was going to work with his IT group to adjust charging logic in their system. I appreciate his quick review and correction. I was clearly charged for 2 days. The fine print states that Airport Center?s rates and fees are charged on a daily basis. When your travel goes into the next day, you are charged another full day. Your credit card will be charged in full when you confirm your reservation. No refund will be issued for unused days. I was charged for 2 days, when I was going to be there for 1 day and 4 hours. My flight was delayed I was 2 hours past the 4 hours that I paid for the second day. So I was there for 1 day and 6 hours (approximately) and they charged me for a third day to get out of the lot. Let me be clear, it say NOWHERE on their paperwork or fine print that if you are charged a second day and say you are only going to use a couple hours of that, but it goes over what you think it will be, you will be charged a whole extra day. They do not work with customers to show them where this is written or make things right. I will never park here again and think you should not either.

Airport Center Happy Customer We found Airport Center after the one we were going to down the street closed. We like everything about Airport Center, self park, that it's covered, the price and proximity to the airport. We did have a challenge with the elevators being down on one visit but that thankfully that has been rectified. I recommend them when anyone asks!