Parking lot was almost full Parking lot was almost full. I had to drive to the last level to find parking spot even though my reservation had been paid off the previous week. You should have some reserved spots on the first 2 floors for pre-paid reservation customers.

Have parked here two times... Have parked here two times, reserving online in advance both times. Once with no issues, shuttle came fairly quickly. The other, I waited for over 20-25 minutes with no shuttle arriving to get me to LAX. Given I was close to missing a flight, I debated taking an uber/lyft. I called the operator who told me a shuttle would arrive in under 5 minutes, so I waited...another 10 minutes...before one arrived. Given the lovely LAX traffic loop, I ended up leaving the shuttle at the first terminal and running illegally through roads meant only for cars in order to get to my terminal faster. Not fun. Also - how are these parking spaces so laughably small?? NO ONE parks within the lines.

Price good with reservation but plan on… Price good with reservation but plan on waiting at the airport for pickup. We waited over an hour and after many calls to dispatch, a van finally arrived. Most of the calls to dispatch went unanswered and when they finally answered you could hear them trying to call the drivers - no response whatsoever. Dispatch was even baffled as to why they hadn't made the rounds after numerous calls. This is the second time we've waited over an hour and never again. Will pay more next time some where else

I would probably actually give it 4… I would probably actually give it 4 stars, but I think a lot of people give this place a low rating because they don't follow instructions. Parking spots are a little bit small, but the price is reasonable and the shuttle service is fairly responsive. We had no problem finding a parking spot. We parked and left our car around 5am and there was a shuttle ready for us. On the way back we called for a shuttle and it arrived shortly after. If you reserve the spot beforehand online (as we did), you should bring the printed proof of the final cost just in case, but when we went to pay it was less than the price originally listed, so the worker kindly gave us the cheaper price. Would definitely use it again

Airport Center has several shuttles… Airport Center has several shuttles running so you're wait is never more than 5-10 mins. However, the parking spots are a bit small so cars tend to take up 2 spaces. This causes an issue when you're looking for a vacant space.