Disappointed by customer service We ordered 10, #50 weighted bags about a month ago. USPS lost 8 of the bags. When corresponding with Spencer, he has stated twice he would send new bags and hasn't. We've given them the opportunity to make it right knowing they don't have control over USPS. Disappointed as we tried to support a somewhat local shop. At this point thinking a refund is our best bet. Have also tried calling and texting the customer service number.

Great product and even better customer service Wake Life went above and beyond for my order. Two of my 10 bags ordered went missing and they were so helpful and quick to rectify the situation! Bags are exactly what we wanted and seem extremely durable. We will definitely be return customers! Thank you!!!!

Great product and personalized service Great product and personalized service. The bags are perfect for wake shaping and moving easy moving opposed a big fixed water bladder that cannot be moved and takes up space. Owner Spencer phoned me back personally after I had left a message about US Mail delivery confusion. He's a motivated young man and he runs a family businesses with products made in America. Top notch!

I was nervous since these cost less per… I was nervous since these cost less per lb than the big name guys but the lead bags are awesome! Delivered on time in perfect condition. Stitching is strong and the boxes held together all the way to protect them.

Went the extra mile to get me bags short notice We had a group of folks coming in to surf with us before the holiday weekend and I realized I needed more bags of lead/steel shot. I reached out to Spencer via email and he not only offered me a killer military discount he got the bags out immediately to me so I had time to dial in the wave before our guests showed up. I appreciate Spencer and the extra mild he went to help me out.