Purchased an item that was out off… Purchased an item that was out off stock, was told it would ship in a few weeks. Received my ballast upgrade several months later. Most of the season has came and gone while I waited to receive. I called several times and was given several different ETA’s Ballast upgrade requires parts not sold with bags, not mentioned any where but it is labeled as an exact fit? Not quite, your gonna need to do some plumbing.

Awesome company Wake life has done an incredible job as a local company making high quality products. As many other individuals have expressed In their reviews, I did encounter delays and slight confusion with my order of 10 50lb bags. However, in reaching out to customer service, I received a response and explanation in mere minutes. It is not at all any company’s fault for the shipping carriers issues. Especially USPS during COVID. Overall, they did a fantastic job and have shipped new bags twice with no hesitation as USPS looses some along the way. I will be a returning customer :)

5 star service 5 star quality Because of Covid my bags took a little longer to get in.. (i ordered 1000lbs and I think the post lady hates me now) i got worried and emailed the company, they responded within 8 hrs each time and it wasnt automated, it was an actual person if you can believe that these days! His name is Spencer and he answered my questions everytime, didnt seem annoyed and was genuinely helpful. Once I received the items I was even happier, the bags are of great quality and they grew my wave to tsunami size. I was so happy I bought 500 more pounds and am now dropping it in the front for a much longer wave. I would recommend these guys to anyone any day, just be patient with your local Post Office.. apparently they don't lift a lot of weights lol

Great product and personalized service Great product and personalized service. The bags are perfect for wake shaping and moving easy moving opposed a big fixed water bladder that cannot be moved and takes up space. Owner Spencer phoned me back personally after I had left a message about US Mail delivery confusion. He's a motivated young man and he runs a family businesses with products made in America. Top notch!

Great product and even better customer service Wake Life went above and beyond for my order. Two of my 10 bags ordered went missing and they were so helpful and quick to rectify the situation! Bags are exactly what we wanted and seem extremely durable. We will definitely be return customers! Thank you!!!!