5 star service 5 star quality Because of Covid my bags took a little longer to get in.. (i ordered 1000lbs and I think the post lady hates me now) i got worried and emailed the company, they responded within 8 hrs each time and it wasnt automated, it was an actual person if you can believe that these days! His name is Spencer and he answered my questions everytime, didnt seem annoyed and was genuinely helpful. Once I received the items I was even happier, the bags are of great quality and they grew my wave to tsunami size. I was so happy I bought 500 more pounds and am now dropping it in the front for a much longer wave. I would recommend these guys to anyone any day, just be patient with your local Post Office.. apparently they don't lift a lot of weights lol

Small enough to hide but heavy enough to do the trick. It took longer than expected to receive but the quality was better than I expected. And they are smaller than they look they are able to slide right under the back seat of my 1995 prostar 190 so they take up no room and are unseen!

Purchased an item that was out off… Purchased an item that was out off stock, was told it would ship in a few weeks. Received my ballast upgrade several months later. Most of the season has came and gone while I waited to receive. I called several times and was given several different ETA’s Ballast upgrade requires parts not sold with bags, not mentioned any where but it is labeled as an exact fit? Not quite, your gonna need to do some plumbing.

20 Lead bags I ordered 10 lead bags in November and 10 more in December. I received 19 of 20 right away. The 20th one got lost by USPS. I contacted Spencer and he sent me another one right away. Due to holidays, it took a couple of weeks to arrive but it arrived as promised. I appreciated the awesome customer service and quality lead bags. Will do business with them again.

Awesome customer service Awesome customer service! I am very impressed with how quickly they responded to my email inquiries. Both times I received a response within one hour. They were also very accommodating in replacing a item that was damaged during shipping.