Awesome company Wake life has done an incredible job as a local company making high quality products. As many other individuals have expressed In their reviews, I did encounter delays and slight confusion with my order of 10 50lb bags. However, in reaching out to customer service, I received a response and explanation in mere minutes. It is not at all any company’s fault for the shipping carriers issues. Especially USPS during COVID. Overall, they did a fantastic job and have shipped new bags twice with no hesitation as USPS looses some along the way. I will be a returning customer :)

Awesome customer service Awesome customer service! I am very impressed with how quickly they responded to my email inquiries. Both times I received a response within one hour. They were also very accommodating in replacing a item that was damaged during shipping.

Great product and personalized service Great product and personalized service. The bags are perfect for wake shaping and moving easy moving opposed a big fixed water bladder that cannot be moved and takes up space. Owner Spencer phoned me back personally after I had left a message about US Mail delivery confusion. He's a motivated young man and he runs a family businesses with products made in America. Top notch!

Great Delivery Communication Thank you for coordinating with your postmaster and the post office in my area to deliver the ballast bags to my house instead of them trying to get me to pick it up. It is their job after all. Great communication and timely delivery!

20 Lead bags I ordered 10 lead bags in November and 10 more in December. I received 19 of 20 right away. The 20th one got lost by USPS. I contacted Spencer and he sent me another one right away. Due to holidays, it took a couple of weeks to arrive but it arrived as promised. I appreciated the awesome customer service and quality lead bags. Will do business with them again.