Milton Serna
GBMaria help me so much I really… Maria help me so much I really appreciate workers like her
Michelle C
GBThank you TXU for amazing chat agents… Thank you TXU for amazing chat agents like Maria O. She definitely took her time to explain policies and plans. I will definitely recommend this service to my family and friends.
Michelle J Anderson
GBMaria was able to resolve my issue and… Maria was able to resolve my issue and help me in scheduling a payment with an extension
ERIK AGUILAR
GBVery helpful Very helpful, and provided peace of mind. I had received a scam call about a service interruption so i contacted the chat option of costumer service and was quickly put at ease regarding my account
GEORGE E KNOLL
GBEfficient and professional service The person helping us went the extra mile when we reported to her that the page did not allow us to make partial payment of our monthly bill with the TXU Loyalty Reward Card. She had us walk through the process, and as we reported to her what came up next on the screen, she said, "It looks as if there is a problem with that, so I will create a link for you to use for partial payment." She quickly created and sent us that link, allowing us to use our TXU Loyalty Reward card without a glitch. THANK YOU to that person for taking care of our issue in such a friendly and professional manner.