TXU Energy

6555 Sierra Drive, 75039, Irving, United States
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5.00
Based on 20 Reviews

5

100.00%

4

0.00%

3

0.00%

2

0.00%

1

0.00%
About TXU Energy

More Texans trust TXU Energy to power their homes and businesses than any other electricity provider. Our customers count on us for plans that fit the way they live and work and to help them save with straightforward, price-protected rates. We’ll also help you use less electricity with our tips and tools, 24/7 service and support, bill assistance and more.

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Vanessa Mendez
GB

Efficient and friendly Efficient and friendly. Leslye handled my concern very well, showing empathy and understanding my needs. She helped ease my stress and provided me with a solution that works for both parties.

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LaToya M
GB

Customer Rep was very helpful and kind Customer Rep was very helpful and kind. Maria took her time to find out what would be the best solution for the problem we had. She explained everything in detail and help to resolve the issue in such a timely manner. Thank you!

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DAVID BLACKWELL
GB

HVAC mishap Maria stayed with me for over an hour to setup a payment schedule due to a faulty HVAC system that created a huge electric bill. She was most helpful and diligent in explaining and working through the payment options. Good job. I would say for management's benefit that I do miss talking to a human.

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ERIK AGUILAR
GB

Very helpful Very helpful, and provided peace of mind. I had received a scam call about a service interruption so i contacted the chat option of costumer service and was quickly put at ease regarding my account

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LORIE ALYEA
GB

Customer service helped me arrange a… Customer service helped me arrange a payment extension. Was very informative and polite. Got my electric bill taken care of so I don't get it disconnected. Also gave me information on 211

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