These guys are a complete scam These guys are a complete scam. They claimed I entered the wrong email address, did not refund my ticket, and made me wait on the phone for 45 minutes with useless customer support who kept trying to scam me. These scammers should be reported to the FTC and Kayak judging by all the reviews here.

They DO NOT refund money even after the… They DO NOT refund money even after the airlines have refunded them the money for a flight cancelled by the airlines. They deduct money inspite of airlines giving full refund!! CAL has refunded full amount of ticket in January, now it is end of June still no refund by faresacan. I have talked with customer reps Collins; Alex; Johnson; Hasan who have not yet connected me to a supervisor. Will never buy thru them !!

POOR Well, This is very disgusting to see their rates totally different on website and on customer service end. I have to postpone my ticket and asked them to rebook my flight to certain date which I can see low fare on website they aren't booking flight though I have add-ons. I would give less than one star if it exists. Poor service more charges. Worst experience ever.

THEY LIE!!! I have been mislead by the agents' responses and advice over the course of the past 2 years and have been waiting for a refund, despite approval for months. Each agent provides a different response and makes empty promises (Of course on inquiry, they all say "nothing is ever guaranteed). NO effort made to communicate with the airlines, even though it's their job. Most of the time agents are simply rude.

Scammers, Avoid! I do not know how websites like Kayak show their link. These people should be prosecuted for fraud. Bought the ticket and got a confirmation email advising that the e-ticket will follow shortly. 12 hours later, tickets are not sent and the customer service says to wait for 2 hours and 2 hours later another two hours. Finally says the ticket has been voided. By who? Why you are in the business if you cannot sell tickets at the price you offered? How about telling customers as soon as possible if you did not have the capacity to honor the commitment so that customers can buy elsewhere?