They SCAM!!! DON'T book with them. They SCAM! They have different rates quoted online vs by a live agent. No transparency! DON'T book with Fare Scan. They charge a much higher price if you are trying to re-book a ticket vs buying a new ticket. NOT fare difference but much higher rate than that. Absolute cheating!!

If I could give them less than a star… If I could give them less than a star I would had do it, SCAM!! I’m waiting for a refund and they keep telling lies about that the refund is coming and bla bla bla… don’t book with this company. They always trying to steal money from you like they start sayin that if you book with them You need To pay an extra for the lagguage when it’s not true , or they say that your flight is booked but you actually didn’t receive any tickets … STAY AWAY FROM THEM

Update!!! Update!!! Update!!! Update!!! Hello everyone, I left a review earlier in regards to getting the run around from farescan about my refund and etc I got the long awaited call back from the supervisor or someone, and I was promised I will recieve my refund very soon. Glory be to God, I finally recieved my refund this morning.

Got refund in 2 days (via bank dispute)… Soo they were not refunding my money to me and making excuses. I was not having it and did the following: Called my bank (the one who issued my credit card) and asked them to file a "dispute" against this company. Within 2 days of filing the dispute I got all the money back. I guess filing a dispute is the best way to get your money back from exploretrip/farescan!! Please file a dispute ASAP with your bank or else you will never get your refund!!

They DO NOT refund money even after the… They DO NOT refund money even after the airlines have refunded them the money for a flight cancelled by the airlines. They deduct money inspite of airlines giving full refund!! CAL has refunded full amount of ticket in January, now it is end of June still no refund by faresacan. I have talked with customer reps Collins; Alex; Johnson; Hasan who have not yet connected me to a supervisor. Will never buy thru them !!