wizzair.com

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1.30
Based on 20 Reviews

5

0.00%

4

5.00%

3

5.00%

2

5.00%

1

85.00%
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Marc Blanchard
GB

WARNING Wizzair "system surcharge" Wizzair is now charging a "system surcharge" to all bookings of certain customers. They pretend it's related to add blockers that makes it look like the bookings are requested by bots. THIS IS NOT THE CASE. This is actually profiling, badly done : they systematically overcharge customers when they use their personal profile, even in the app. What on Earth is this company thinking implementing something like this?! This is both incompetence and dishonesty at the same time.

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Sanja Molloy
GB

Urgent Revision of seat allocation I am always wondering how the seats are allocated if the passengers with special assistance are sitting with 2 people in their row. At the same time, some rows are completely empty or with one passenger only. It is so insensitive. In my opinion, the staff needs further training in establishing the needs and accommodating their passengers. That goes under an umbrella a good customer service.

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Daria Derda
NO

Robbed in day light Robbing you in day light. Already paid for everything, then once again when doing the check in you have to order seats. Total of 1500 NOK for both ways aditionally besides the ticket fees are robbed like nothing! The planes are old and the seats are bad too. When I logged in they logged me in as my deceased father that died in 2016 because we share the same surname. So watch out for personal information. I will check this with a lawyer and sue them for being reckless with the "privacy law" personvern-loven.

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Divya Dharshini
AE

Had a horrible horrible experience… Had a horrible horrible experience trying to Reschedule my flight. Found a new date and tried rescheduling via the online site and was unable to add passenger details. I wasnt able to continue to the next page either. Tried contacting the call centre. The agent was completely unhelpful and SO RUDE. Kept interrupting me while i was speaking. Kept trying to give me solutions befoere i even finished telling what my problem was. While i was enquiring about the flight change process, he just booked me a new flight without confirming what i wanted and then told that I have to pay over 500 dhs? Utterly horrible experience with the airline. Would completely recommend against it.

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Mrs Lesley Dormer
GB

Never fly with Wizz air Paid for extra leg room seats. Boarding pass changed at last minute to standard leg room seats with no apology or reason. Tried explaining husband tall & cloustrophobic so needs extra room but no help given. Flight was delayed & queues for chick in were massive.

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