wizzair.com

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1.30
Based on 20 Reviews

5

0.00%

4

5.00%

3

5.00%

2

5.00%

1

85.00%
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Eleftheria Kefala
GB

Sorry, never again....! There is no reason to purchase Wizz priority as they use priority to clear up the long queues and late comers. That resulted in us nearly missing our flight although we arrived as suggested. They also scheduled 3 flights at the same time which caused long queues and delays. Sorry, never again!!

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Jessica Chenery
AU

TERRIBLE COMPANY TERRIBLE COMPANY, HORRENDOUS MORALS, MONEY HUNGRY CHEATS! I am disgusted by your businesses lack of customer service and the false advertising and details regarding HAND LUGGAGE as carry on. Your rules are not clear enough and it is clear you deliberately confuse your customers to them obtain a fee for a normal roller carry on. On top of this happening to us, we had to witness the company hold 2 passengers ransom saying they need a visa to stop in transit at gatwick airport before another connecting flight. These people were Canadian citizens and the UK do not ask for visas (due to transit at their airport). The couple had to pay for another flight and your company would not allow them to pay for the visa at the airport. Only wizz air charged this "Visa Fee". We will never ever fly with your company again and I will be telling everyone I know to never fly with you. Oh and your staff on the flight looked depressed and did not want to do their job. The customer service was horrible!

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Jan
GB

These ratings should have 0 (zero) as… These ratings should have 0 (zero) as an option. Because that’s exactly what Wizzair deserves. I just recently had my first and last EVER trip with them. It was horrendously bad! Had NEVER EVER had a flight like this before. Wizzair’s understanding of customer care was absolutely appalling!! They never listened or made NO attempt to understand what the customer was saying. The cabin manager and one flight attendant were unbelievably unprofessional and childish yet somewhat so condescending in their communication style that it was just comical. It felt as if the management had placed a few kids from a kindergarten for a role play. What a pity!

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Mrs Lesley Dormer
GB

Never fly with Wizz air Paid for extra leg room seats. Boarding pass changed at last minute to standard leg room seats with no apology or reason. Tried explaining husband tall & cloustrophobic so needs extra room but no help given. Flight was delayed & queues for chick in were massive.

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Daria Derda
NO

Robbed in day light Robbing you in day light. Already paid for everything, then once again when doing the check in you have to order seats. Total of 1500 NOK for both ways aditionally besides the ticket fees are robbed like nothing! The planes are old and the seats are bad too. When I logged in they logged me in as my deceased father that died in 2016 because we share the same surname. So watch out for personal information. I will check this with a lawyer and sue them for being reckless with the "privacy law" personvern-loven.

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