I mistakly cancelled my booking and I… I mistakly cancelled my booking and I lost €157, since they take 60€ cancellation fee and I lost it all since they won't do anything. BIG SCAM COMPANY. Never booking with WizzAir again. Freaking SCAM.

Had a horrible horrible experience… Had a horrible horrible experience trying to Reschedule my flight. Found a new date and tried rescheduling via the online site and was unable to add passenger details. I wasnt able to continue to the next page either. Tried contacting the call centre. The agent was completely unhelpful and SO RUDE. Kept interrupting me while i was speaking. Kept trying to give me solutions befoere i even finished telling what my problem was. While i was enquiring about the flight change process, he just booked me a new flight without confirming what i wanted and then told that I have to pay over 500 dhs? Utterly horrible experience with the airline. Would completely recommend against it.

29th April @ 18:01 29th April @ 18:01 I called to request special assistance and called the number of the uk website and selected option 9 - A lady called herself Jazz was very rude and was very rude by talking over me and trying to listen and under Me. I hope it was recorded on the call. She kept asking me other questions instead of answering my question. She should not be allowed near customers until she has been taught good manners. She could not tell me what PNR stands for which is on my boarding pass. She kept telling me to provide her with a confirmation code. She would not listen to me. If she knew her job well she would know that the confirmation code is the same as the passenger number and can be used to check my flight details. She was obviously very bad at her job. I really hate the service I received and I hope Wizzair remove this person from their business. Why do you run a business like this and allow your staff to make your airline look like cheap airline. Wizz air have some shame! - We spend millions with you. Get a grip on your business and teach your staff to be more helpful and not act like school kids.

Urgent Revision of seat allocation I am always wondering how the seats are allocated if the passengers with special assistance are sitting with 2 people in their row. At the same time, some rows are completely empty or with one passenger only. It is so insensitive. In my opinion, the staff needs further training in establishing the needs and accommodating their passengers. That goes under an umbrella a good customer service.

The worst airlines in the world Usually never fly with them, but decided to give it a go as I will be catching connecting flights too and the times with wizzair seemed to be more convenient. Booked my flights in February for the middle of May. Two days ago I got an email that my first flight is totally cancelled which means I am missing my connecting flight. Airbnb is booked, friend should be joining on the connecting flight, absolute mess. Had to book a new ticket with different airlines in order to make it to my final destination. Today another email that the time of my return flight has been changed, postponed for 9 more hours. I have no words! Had to request a refund and book a flight with different airlines again. Such a waste of money and additional stress. Also you get a refund in the form of WIZZ credits.. God I hope I will never have to use them again.