the company is really negative the company is really negative. They anticipated my flight without sending a mail and it's quite impossible to have a direct contact with agents or the cuatomer service.

ABSOLUTE SCAM AND CUSTOMER SERVICE… ABSOLUTE SCAM AND CUSTOMER SERVICE HANGS UP ON ME. Outbound: 30 PEOPLE in overbooking with 1 free seat. No hotel or food voucher, just an absolutely cumbersome process (still havent managed). Inbound: the website crashed 5 times in a row and gives me all sorts of errors. I could't add my own phone number to my booking and I had to start this extremely cumbersome process 5 times. On top of this, the website explicitely says I have 0 checked in bags so I buy one, to then find out I paid for this twice (44 EUR each). I call customer service to ask for a refund and they hung up on me in the middle of a sentence. The second time they say they do not care and that I could have read the T&C more carefully. The whole service is a scam to trick you into paying more. Terrible service all across the board, avoid at all costs. Airlines should stop exploit clients.

WORLDS WORST AIRLINE AWARD GOES TO WIZZAIR Worst airport staff in the world. I fly non stop for work and leisure , but unfortunately this time I had to fly wizzair due to no other airlines available. Never ever again!!! STAFF KEEP LOOKING FOR PROBLEMS AND WANT TO CHARGE YOU FOR EVERYTHING AND ARGUE WITH YOU. THEY ARE VERY ANGRY INDIVIDUALS THAT DIDNT MAKE IT IN LIFE so they now take it out on customers. they treat people like scum bags !!! they didn’t even have any drinks and food left on our flight !!! They have no respect towards customers at all. Wizzair staff are 20 years behind our civilisation, their behaviour is old minded and they are very uneducated people. Awful awful awful awful disgusting!!

Sorry, never again....! There is no reason to purchase Wizz priority as they use priority to clear up the long queues and late comers. That resulted in us nearly missing our flight although we arrived as suggested. They also scheduled 3 flights at the same time which caused long queues and delays. Sorry, never again!!

Urgent Revision of seat allocation I am always wondering how the seats are allocated if the passengers with special assistance are sitting with 2 people in their row. At the same time, some rows are completely empty or with one passenger only. It is so insensitive. In my opinion, the staff needs further training in establishing the needs and accommodating their passengers. That goes under an umbrella a good customer service.