These ratings should have 0 (zero) as… These ratings should have 0 (zero) as an option. Because that’s exactly what Wizzair deserves. I just recently had my first and last EVER trip with them. It was horrendously bad! Had NEVER EVER had a flight like this before. Wizzair’s understanding of customer care was absolutely appalling!! They never listened or made NO attempt to understand what the customer was saying. The cabin manager and one flight attendant were unbelievably unprofessional and childish yet somewhat so condescending in their communication style that it was just comical. It felt as if the management had placed a few kids from a kindergarten for a role play. What a pity!

TERRIBLE COMPANY TERRIBLE COMPANY, HORRENDOUS MORALS, MONEY HUNGRY CHEATS! I am disgusted by your businesses lack of customer service and the false advertising and details regarding HAND LUGGAGE as carry on. Your rules are not clear enough and it is clear you deliberately confuse your customers to them obtain a fee for a normal roller carry on. On top of this happening to us, we had to witness the company hold 2 passengers ransom saying they need a visa to stop in transit at gatwick airport before another connecting flight. These people were Canadian citizens and the UK do not ask for visas (due to transit at their airport). The couple had to pay for another flight and your company would not allow them to pay for the visa at the airport. Only wizz air charged this "Visa Fee". We will never ever fly with your company again and I will be telling everyone I know to never fly with you. Oh and your staff on the flight looked depressed and did not want to do their job. The customer service was horrible!

Robbed in day light Robbing you in day light. Already paid for everything, then once again when doing the check in you have to order seats. Total of 1500 NOK for both ways aditionally besides the ticket fees are robbed like nothing! The planes are old and the seats are bad too. When I logged in they logged me in as my deceased father that died in 2016 because we share the same surname. So watch out for personal information. I will check this with a lawyer and sue them for being reckless with the "privacy law" personvern-loven.

ABSOLUTE SCAM AND CUSTOMER SERVICE… ABSOLUTE SCAM AND CUSTOMER SERVICE HANGS UP ON ME. Outbound: 30 PEOPLE in overbooking with 1 free seat. No hotel or food voucher, just an absolutely cumbersome process (still havent managed). Inbound: the website crashed 5 times in a row and gives me all sorts of errors. I could't add my own phone number to my booking and I had to start this extremely cumbersome process 5 times. On top of this, the website explicitely says I have 0 checked in bags so I buy one, to then find out I paid for this twice (44 EUR each). I call customer service to ask for a refund and they hung up on me in the middle of a sentence. The second time they say they do not care and that I could have read the T&C more carefully. The whole service is a scam to trick you into paying more. Terrible service all across the board, avoid at all costs. Airlines should stop exploit clients.

I like flying with Wizz Air I like flying with Wizz Air because it's cheap, and they are mostly on schedule. But the website is a pain with all the ads and offers for extras like insurance and hotels. It's a hassle to get through it all just to book a flight. The good thing is they have flexible rates, so there's something for everyone.