If u looking for faulty towers…… it’s here 😁 If u looking for faulty towers, this is the place to use!! 👎🏿 booked a 2 week stay at a hotel, it turn out to be a holiday hostel!! 😭 , wait there is more to come!! Hot water 💦 lasted 5 mins , then it turned cold 🥶, the shower unit was leaking, panels was rotten and fallen away, electric plugs was not safe to use (had warning signs on it) air con was broken, strong musk smell in the room and windows was not sound proof, what I got out of this? Nothing after escalating with customer services, totally rubbish operator, would I use them again??? Yeah after I’ve done my homework on their properties listed on their site and base it on reviews from 3rd party companies (not on their site) I know u be asking why?? The simple answer there are not many other operators left to compete unfortunately 😭

Extraordinary Excellent Made reservations for to stay a few days at Towne place suites by Marriott Charleston-North Charleston. We had stayed one night and our room was a beautiful room, I've never been to the nicest hotel in my life. Unfortunately there was a death in my family, had to leave. But I definitely will go back. I love the receptionist at the front desk. She's a very sweet person. I will miss her.

Faulty towers Station hotel Dudley steer clear of this place no heating only empty bins if requested have to ask for clean towels managers refuse to address any complaints see other reviews. Worse hotel ever booked through booking dot com awaiting a response from them

bad experince unporfisional staff i booked a non refund hotel in Antalya - Turkey, befor going to the hotel i call them they answer no room available i tell them i booked already with hotels.com they said no room and hang out, i try to call them 3 times they didn't even try to listening, then i call the hotels.com they never answer me, they only replay my email and said they will not refund me because the booking are non refundable, they even don't want to understand at least call the hotel but they do nothing. bad experince and bad support, i didn't recomend this site for booking hotels, i also advice my friends not to book with them.

Dissatisfied This is the first time I’ve used this company and definitely the last! I booked a room for a nights stay with my partner. After handing many errors with places I knew were satisfactory and failing to book I managed to book a place I had never heard of. Upon arrival the place was uninhabitable! Not as described and pictures were of a totally different property. I dare say we took our stuff and left for a travel lodge. When contacting customer services that evening they were great and promised to do what they could to give me my money back. Once again how wrong was this statement. They blamed the hotel for this and took absolutely no responsibility at all even though it was them whom I was dealing with. Cowboy company steer well clear.