If i can give them 0 ,i booked my… If i can give them 0 ,i booked my reservation May to stay in June 12, arrive in hotel 7PM, the lady in front desk dont find my name i showed them my reservation and confirmation number from hotel,com but nothing she cant do for me. guess waht is late i cant find any hotel last minute cause is weekend ,i sleep in my car with y husband very angry. Dont trust this company

COMPLETE SCAM!!!! COMPLETE SCAM!!!! You advertise hotels that can be booked using Tesco clubcards. You check the list of eligible hotels then convert you clubcards to a coupon book. Once you have the code you cannot actually place a booking, the website doesn't allow it, even though there is a link use tesco coupon. The customer service agent basically said tough pick another hotel. This is misleading surely against trading standards. Only after speaking to CS they then removed the hotel from the list of eligible hotels.

Amazing Service of Court House I would like to say that, The Hotel Court House (Shoreditch, London) is perfect for Holiday Living, it provides so many facilities, we have enjoyed every single things over there. One of the Colleague of the hotel (Name: Abdul Ahad) he helps us alot in every small things. He was so polite with us and honest.

No help with problems Twice at two different hotels I have had problems and Hotels.com never do anything to help. I have found that if I booked direct with the hotel on both occasions I would have been better off and the price would’ve been exactly the same.

If u looking for faulty towers…… it’s here 😁 If u looking for faulty towers, this is the place to use!! 👎🏿 booked a 2 week stay at a hotel, it turn out to be a holiday hostel!! 😭 , wait there is more to come!! Hot water 💦 lasted 5 mins , then it turned cold 🥶, the shower unit was leaking, panels was rotten and fallen away, electric plugs was not safe to use (had warning signs on it) air con was broken, strong musk smell in the room and windows was not sound proof, what I got out of this? Nothing after escalating with customer services, totally rubbish operator, would I use them again??? Yeah after I’ve done my homework on their properties listed on their site and base it on reviews from 3rd party companies (not on their site) I know u be asking why?? The simple answer there are not many other operators left to compete unfortunately 😭