We had requested wheelchair assistance… We had requested wheelchair assistance for my parents during their layover in Doha through Qatar Airways, and were assured before their departure that they would be taken care of. Unfortunately, they were left unattended and had to navigate the airport on their own. Despite their efforts, they ended up walking to their gate without the promised wheelchairs, while also carrying their heavy hand luggage. This was particularly concerning as my mom recently underwent knee surgery, and such neglect could potentially necessitate another surgery. Despite multiple calls for help, Qatar Airways did not provide any assistance, leaving us extremely disappointed with their service.

Help to he'll... Istanbul to lombok teturn flight missed because no taxis that day due to istanbul marathon...finally made it just as check in was closed but nobody helps, internet there hardly works...8 hours later finally got a human online to speak to, proposed new booking that costs double my initial return flight....spending 2 days waiting and figuring things out on airport. Never Qatar again

Have used Qatar for flights for some…Avoid if possible Have used Qatar for flights for some time and only on my last trip had I a problem. I contacted customer care and all I can say it was a total waste of time. I received a computer generated reply with my flight number and date of travel ‘cut and pasted’ into what is a standard letter of apology sent to all customers who have a genuine complaint. BTW, they are still promoting ‘Qatar FIFA World Cup 2022’ packages on their flights, two years after the tournament, so clearly they are out of touch in more than just customer care.If you can avoid them.

Never ever use their services Never ever use their services. I used their services for International travel,and regret using it. Valuables from your baggage are stolen, and when you raise it with them they dont bother!!! Four months and still they do not have a clue!!!!

Promo GOMOB for purchasing tickets through the app deceitful I received an email offer from Qatar claiming that if I bought a ticket through the mobile app, by using the promo code GOMOB I would get 20% discount on my purchase. I had to buy a ticket, so I used the app and started my purchase by inserting the promo code. I compared the price on the website with the one made in the app through GOMOB and guess what, exactly the same price to the cent, 755,10$. Since the payment checkout was cumbersome on the app, I opted back to the web-based transaction. I wonder why these tricks are used to lure users into wasting their time, what is worse is the email received that was deceitful. Where is the 20% discount Qatar Airways!