After not being able to travel due to…COVID 19 After not being able to travel due to COVID 19 for my flights I accepted vouchers for my flights which I still can't use , so I requested a refund for which they only refunded taxes because they said my flights weren't cancelled . I live in Australia and still aren't able to travel overseas . I think the Croatian Airlines need to REFUND my money in full .

We have reached out to cancel the four… We have reached out to cancel the four reservations we have for this week and next, and they are not allowing us to cancel. Given the quarantines, we would have to fly there, sit in a hotel room for two weeks, and fly back. That doesn't work for us. I'm disappointed they aren't allowing a cancellation, only a rebooking without fee. This is not an option at this time, as we have no idea if/when we can return given all the unknown variables. Please consider allowing us to cancel for a refund.

Very bad experience ! Very bad experience in July with Croatia Airlines. They changed the schedule of my return flight ticket, without warning me... Of course I missed my flight and had to spend a night in a hotel. The Customer service refused the reimbursment of this night at the hotel and pretented they sent a email, that I did not received... and of course they were unable to prove the existence of this supposed email. Moreover, each time you write to them,you need to wait one month before getting an answer... Unbelievable for a Customer Relation Service!

A terrible airline. A terrible airline. They lost our baggage, didn't answer their phones, didn't reply to our emails and ruined our vacation. To make it even worse, they only wanted to refund 50 percent of the costs we had incurred, which was entirely their own fault.

Nie wieder, kein support Never again! I got sick and with confirmation of my treating doctor, wrote many emails a week before the flight to croatian and didnt get a reply or just some copy-paste answers. When I called them they were not really intrested in my issue and just said they would cancel my ticket so they can sell it again without any refund or compensation. even though croatia is supposed to be in the EU, don‘t expect them to follow the rules. Never again with this ‚airlines‘