Frank T
GBI was booking a 2 night parking at… I was booking a 2 night parking at Embassy Suites at LAX. (where I stayed for 2 nights) The website didn't say anything that it was a NORTH or SOUTH location, so I booked 2 nights at the wrong location - thinking there was only one Embassy Suites. So, I had to pay for 2 nights parking at the hotel and Airportparking refused to help or refund - because I had started the reservation... I did not start the reservation because I was booked at the wrong place. IF they had stated Embassy Suites NORTH or SOUTH, I would have realized that there were two locations. Super disappointing.
Ken Groholske
GBI have yet to receive a confirmation… I have yet to receive a confirmation code or an email. I have emailed them twice and do not know how else to get a hold of them. They charged my card. If i don't hear back soon I'm going to dispute the charge and they wont get my business again!
Lindsey Harding
GBI purchased a parking pass for the Las… I purchased a parking pass for the Las Vegas Airport this month. I didn’t receive a confirmation, so I had to jump through hoops to talk to a human. The confirmation was then emailed. I was told that all instructions are on the confirmation page and to talk to the hotel about parking. If anyone has been to Las Vegas, they know that the hotels are casinos and finding an employee is difficult. Ultimately, there was no designated parking spot that we paid for and there was no hotel employee to call the shuttle to take us to the airport. We purchased a ticket with zero shuttle number or parking spot. I had to waste the money and park at the airport after all so I didn’t miss my flight.
Inderpreet Sidhu
GBHorrible service. Duping customers I reserved from this website for a DFW airport hotel for parking starting 5 am. But hotel did not even have shuttle at that time. I called AirportParking to cancel reservation They charged $5 even when you cancel within 30 minutes of reservation. They should not even have booked if hotel does not provide services at the time it is booked for
scammed customer
GBDid not get a confirmation email in my… Did not get a confirmation email in my inbox or junk box. There is no way to contact the company via phone as they only provide email. You never get a confirmation number so there is no way to get a refund either. Lost money. Scam.