No shuttle left stranded When I booked my parking it said free shuttle from 7 am to 11pm. It even said that in my confirmation email. The shuttle stopped running at 10 pm and left me stranded at the airport with my son late at night. When I called I was told it's not there problem shuttle times may vary and to pay for a cab. I spent alot on my vacation and did not have money set aside for a taxi. When I called the hotel they said that had been there shuttle time for over a year that I booked through a 3rd party website to complain to them and get an Uber. This is awful

Horrible system Horrible system. I purchased a pass an hour before checking. Never got an email and yes I know where to look, (I got an MS in computer science). I had to pay at the parking because never got it. It took 20 mins to get hold of someone and because it was passed the check in they won’t refund me and the lady with the asian accent hung up on me.

Left us feeling very uneasy over the course of our vacation Unlike most of these reviews, I did receive a confirmation from this company for my parking reservation. When I got to the parking place, they apparently had changed owners since I had made the reservation. They sent me next-door to the motel six who they said was handling the reservation I had, the Motel 6 sent me back next-door to them saying that’s where I should park my car so I had to stand there while the two people argued about who was supposed to take my car . Very nerve-racking when you’re trying to catch a flight finally, Motel 6 agreed to take my car for the voucher while the shuttle service was provided by the company. I was originally supposed to park at with a different owner. This whole process left my feeling very uneasy during my vacation, when we returned, I called the number I was given by Motel 6 to get the shuttle to retrieve us from the airport. We waited for 30 minutes no shuttle. I called back this time. The person took my ticket number and again said to wait where we had been waiting And they would send a shuttle so after 45 minutes total I did get a shuttle we did retrieve our car personally I would never use them again. I did try to call the number listed on my confirmation to tell them that the company has changed hands that they are sending people to, but the queue is so long to wait. It’s not even worth it , just I’m standing at the airport trying to get in touch with them or the parking lot

FRAUD FRAUD FRAUD FRAUD... FRAUD FRAUD FRAUD FRAUD.... DON'T BUY!!! They as scammers... I just lost my money... never received a confirmation email. They don't answer phone nor emails!! SCAMMERS!!

**WARNING** **WARNING** Do not use this service. I pre-paid for parking and when I showed up at the lot-it was full. I had to go to five different parking lots to find parking and almost missed my flight. I am now trying to get a refund through email with this company. Horrible. Stressful. I don't have a current reservation because this happened on 10/6/23-how would I write a review about my customer service otherwise? Threatening to take the review down isn't supririsng given your business practices.