Angela Henderson
GBI reserved through this sight today I reserved through this sight today, 3/15 @ 6:15 am. I haven't recieved an email. Paid $134.00. I've sent two emails and their sight says, "will recieve confirmation email immediately. " this website is HORRIBLE! SCAM. I'm disputing charge with bank. I don't have money to throw away! Stay away!!
Mike Tagg
GBNo confirmation No confirmation, no response from the help site. No refund as of yet This company appears to be a scam
debbie brown
GBCancel policy is a LIE.... Make sure you don't need to cancel. Even though their policy states cancel within 24 hours of making a reservation you get a full refund including service fee... They keep the service fee. False advertising. Fraudulent. How many people get screwed? All you can do is send refund request through email. They take over 24 hours to respond. That's not the customers fault. The email is time stamped. Beware Report to Better Business Bureau
Elanna Timm
GBNo shuttle left stranded When I booked my parking it said free shuttle from 7 am to 11pm. It even said that in my confirmation email. The shuttle stopped running at 10 pm and left me stranded at the airport with my son late at night. When I called I was told it's not there problem shuttle times may vary and to pay for a cab. I spent alot on my vacation and did not have money set aside for a taxi. When I called the hotel they said that had been there shuttle time for over a year that I booked through a 3rd party website to complain to them and get an Uber. This is awful
John Udick
GBTAXI OR SHUTTLE SERVICE, CHECK RATES! Rodeway Inn Nashville has cheaper parking rates than most others but there is no disclosure regarding their shuttle service. When we arrived, we were told the ride to the airport is $35 and expected this would cover picking us up for the return shuttle. Picking us up went well for the return, but then we were told for the "taxi service" on return would be be another $35. None of this taxi service was disclosed at the time of our parking reservation. We will never use them again. No disclosure regards "taxi" service.