DO NOT PURCHASE AVOID AT ALL COSTS!!! I paid for two passes for 4 days that amounted to four hundred and twenty-seven Great british pounds (539.60 USD). I had the passes on my phone account then the day that i get to new York and tried to use it and it didn't work. After numerous emails I received my passes, no apologies or anything to compensate for the two days not able to do anything!! They are not replying to my emails and i would avoid at all costs!!!

No pass sent- Money lost Honestly 1 star because I can’t give them less. I bought one of their flex passes for over 250$ to visit New York with my boyfriend last Tuesday. It’s Sunday and I haven’t heard from them. I can’t find their offices and I can’t call anybody since I’m visiting from another country and don’t have an American number to use. They don’t reply emails and they have basically ruined my trip.

do not use this company do not use this company it is a waste of money you cannot get the attractions you want once you purchase the pass and it’s very difficult to get a refund even if you paid extra to be able to cancel

Unrecognized pass, non-existent customer service. waste of time and money For our trip to N-Y, we bought 2 7-day passes. we received the Passes quickly by email but booking the activities is very complicated. not all activities included in the list are accepted in the Pass. Sightseeing customer service is non-existent. A real waste of time and money. if you want to be reimbursed, you must take out insurance. proof that Sightseeing knows that the complaints against them are numerous. Dispute opened with Paypal.

NO REFUND EVEN THOUGH I PURCHASED INSURANCE !! :-( I Bought 3 flexi sightseeing passes for New York to save money We were so busy with places to see that we only used 4 out of the 7 passes . I also purchased the insurance just incase i didn't use all my passes . I have been emailing them now for over two weeks but no response from any of my emails . Looks like i will not get a refund as i originally thought based on purchasing the insurance. The telephone number is only any good if you live in the USA anywhere else in the world you cannot get in contact with them via the phone . Based on my experience with no communication and reading other reviews too i wouldnt even give it 1 star ...