DO NOT USE!! DO NOT USE!!! No answer to emails or calls, NYC office closed, no recent instagram posts, no replies to online feedback, it appears that this company have gone bust but are still selling on their website, Choose another company instead or you could loose your money!

NO REFUND EVEN THOUGH I PURCHASED INSURANCE !! :-( I Bought 3 flexi sightseeing passes for New York to save money We were so busy with places to see that we only used 4 out of the 7 passes . I also purchased the insurance just incase i didn't use all my passes . I have been emailing them now for over two weeks but no response from any of my emails . Looks like i will not get a refund as i originally thought based on purchasing the insurance. The telephone number is only any good if you live in the USA anywhere else in the world you cannot get in contact with them via the phone . Based on my experience with no communication and reading other reviews too i wouldnt even give it 1 star ...

Very disappointed Very disappointed. Bought the 3 day pass for 2 people. The majority of attractions were closed and verified on first tour bus. The tours are long and realistically you will get 2 attractions in a day and 1 at night if using jazzy pass and no vehicle. However that is if your ambitious, fast, a seasoned tourist and don't want to enjoy a leisure breakfast or lunch. Enjoy the food, culture, music and history of New Orleans but just buy individual attractions once you get there.

** Misleading Information and Bad… ** Misleading Information and Bad Customer Service ** Don't buy a Sightseeing Pass as it could ruin your vacation days and planning esp if you are with family. Their site is full of misleading information and customer service is horrible. Post-cruise we planned to spend two nights in Miami with a specific plan to visit 4 attractions, so we bought a 4-attractions Flex pass for 3 adults and 1 child costing us $400+ Big Bus Night Tour: We went there and the bus driver told us the QR code was only for the day tour. I called customer service, they said the pass is only for the day tour. I told the agent the website clearly says you could either choose a day or night tour. Instead of apologizing for misleading information and ruining our precious evening time in Miami, the agent was rude and said we couldn't get a refund, and advised us to visit other attractions. Really? we bought a Flex Pass so we could visit specific attractions and not just any attractions. They ruined our precious evening and cost us $60+ for the taxi on top of non-usable $400+ passes for this attraction. Here are the specific words from their site and app: "Sightseeing DAY Pass and FLEX Pass holders can choose EITHER the Big Bus Classic Hop-on Hop-off Miami Tour OR the Big Bus Panoramic Night Tour."

Plus / Negative Plus points - Value for money and gained access to all the attractions we booked Negative Points - Your passes aren't tickets, you have to go to attraction and present passes at ticket kiosks to receive tickets, waste alot of time on this and the attractions give the impression site seeing tours are a big problem for them