Distracting background music Hallo, I really enjoyed my stay at The Marina Hotel , Shepperton. The staff were friendly thorough and efficeient A great lounge, a nicely relaxing area. Unfortunately the television and the background music together didn't work. It was very distracting and I found it difficult to conentrate on my reading. Also, could you change the style and music to something more relaxing instead of being 'in a disco' for breakfast and other times too. A great hotel though. Thank you

Wedding rip off… This company is only getting one star because I can't give. Booked wedding reception and gave guests code for "discounted" room so they could stay over and also have a friendlycatch up the next day as we would be busy on the night. Can't think why the prices are over £200,with the exception of the week before most are less than £100. Have now given details of another hotel that is only a 5 minute taxi ride away that beats their price by over £100. If you want to have a good wedding and enjoy time with loved ones I would give this place a wide berth I have about 15 guests that are currently changing plans and staying elsewhere. Feel like this company are sabotaging our wedding with their actions

Holiday Inn Heathrow Holiday Inn Heathrow, Bath Road. Stay here a lot. Hotel is what it is. The staff are, in the main, excellent. Umuir is one fo the front desk people who went over and above to accomodate my requirements, and make me feel wanted as a person and a customer. The restaurant staff are always superb.

I have just accidentally book on 11th… I have just accidentally book on 11th of June instead of 3rd June. Then I call to the counter then bounce me me another person and vise versa at the end they refers me up to eight peoples and some time coz of inconvenience they cuted my call at the result they told me you have to give penalty plus vat means your booking deposit gone and you be charged extra . To be honest don't waste your money and time to talk these Dougie hotel and staff. One of the worst hotel management I ever seen

Clowns! Muppets! Holiday Inn Express Southampton West Booked 2 rooms for Tuesday night 1st of June at Holiday Inn Express Southampton West, all the Booking confirmations received by email, card details inserted. Arrived at the hotel, no rooms available. “Sorry we can’t do anything, try to find another hotel”. Shocking! Poor manager! Poor staff!