Not good at all ! Holiday Inn Bromsgrove. Supposed to be a four star hotel, I booked a “premium” room and it was terrible ! Two stars would be more appropriate. I counted at least 14 faults with the standard/quality of the room. Holiday Inn should be embarrassed if they think the state of this supposed four star premium room is acceptable.

Holiday Inn Fareham Silverfish avoid Holiday Inn Fareham. 15 January 2024. Everything seemed alright until I woke up for a shower and found strange bugs scurrying around in the bathroom, on the floor and in the bathtub. This hotel clearly needs fumigating and should not be renting rooms out in this state. Will never use this one again. Have not received a refund and fobbed off, despite asking for refund and getting name of night manager and hand written note too. Have photos to upload if possible here.

Awful Holiday Inn at Warminster… Stayed at the Holiday Inn at Warminster it was absolutely terrible, no comforts whatsoever. The shower gel was full of mould, it is apparently being upgraded in August the receptionist told me when I complained but if you are going to let people stay then at least give them a very discounted rate. DON’T STAY HERE

Holiday Inn - Glasgow Airport Holiday Inn - Glasgow Airport. First the good- great location, food was good, cleanliness also good. Unfortunately let down by several points- AC not working on hot day of the year and maint had gone home. Clearly, ongoing issue, as fan in the room (with non opening windows). Still 80+ degrees. Also, TV was non functional, even after power off/on reset. Phoned reception to be told no spare rooms and “we’re sorry” was only mitigation. Final straw, down for dinner to be told restaurant fully booked, eat in bar - which was fine, but tables covered with dirty dishes & glasses uncleared due to busy bar staff. For expensive hotel, need to try harder to please your guests and at least offer something other than apologies.

Holiday Inn Heathrow Holiday Inn Heathrow, Bath Road. Stay here a lot. Hotel is what it is. The staff are, in the main, excellent. Umuir is one fo the front desk people who went over and above to accomodate my requirements, and make me feel wanted as a person and a customer. The restaurant staff are always superb.