We stayed in Concord HI-express We stayed in Concord, NC. We booked through an online booking agent. We did not know that there was any construction going on during our stay. I had to work online, this was an issue. When I spoke to the manager she was very flippant and said I could check out and book else where. No empathy what so ever. I would have thought she could have given me another place to work where it would be quieter and private. The breakfast was like going to your local school cafeteria. The food was not such that if you needed to not eat non dairy that it left you very little options. Making just plain eggs with an option of cheese and veggies, heating the food to a higher temperature, and replacing the old style coffee makers with the style that you can brew your own cup and add your own flavoring would be nicer. We went to breakfast and came back to our room to find in that short time period there were bugs on our beds, they were quick to have us switch our room. But there was NO monetary relief for our inconvenience. I would have thought either a refund or a certificate for future stays would have been nice. I am not sure where the bugs came from but it may have been due to the hole in the outside wall in the room. The toilet ran on its own and the fan in the bathroom was extremely loud as was the a/c unit. This made it hard to talk or sleep in the room(s). The young girl that worked the evening shift was very nice and did what she could do to help us, which was limited because the manager was not accommodating what so ever. I have booked before with HI-express and never had this lousy of an experience.

Holiday Inn Fareham Silverfish avoid Holiday Inn Fareham. 15 January 2024. Everything seemed alright until I woke up for a shower and found strange bugs scurrying around in the bathroom, on the floor and in the bathtub. This hotel clearly needs fumigating and should not be renting rooms out in this state. Will never use this one again. Have not received a refund and fobbed off, despite asking for refund and getting name of night manager and hand written note too. Have photos to upload if possible here.

We stayed at the Holiday Inn in Miami… We stayed at the Holiday Inn in Miami Port of Miami and we where horrified when we entered the room. I'm never staying at a holiday Inn again. We paid 500.00 per night and it was moldy old crappy furniture we couldn't see out the windows as they had them blocked off. I guess they didn't want to see the roof with all there air conditioning units etc. Sad so Sad please people don't stay here, the lobby is beautiful till you go up the elevator and the door opens then your in the slums and I mean slums Stay away.

Holiday Inn - Glasgow Airport Holiday Inn - Glasgow Airport. First the good- great location, food was good, cleanliness also good. Unfortunately let down by several points- AC not working on hot day of the year and maint had gone home. Clearly, ongoing issue, as fan in the room (with non opening windows). Still 80+ degrees. Also, TV was non functional, even after power off/on reset. Phoned reception to be told no spare rooms and “we’re sorry” was only mitigation. Final straw, down for dinner to be told restaurant fully booked, eat in bar - which was fine, but tables covered with dirty dishes & glasses uncleared due to busy bar staff. For expensive hotel, need to try harder to please your guests and at least offer something other than apologies.

Awful Holiday Inn at Warminster… Stayed at the Holiday Inn at Warminster it was absolutely terrible, no comforts whatsoever. The shower gel was full of mould, it is apparently being upgraded in August the receptionist told me when I complained but if you are going to let people stay then at least give them a very discounted rate. DON’T STAY HERE