
David Pedder
GBNew Year’s Eve 2023 New Year’s Eve 2023. Absolutely the best we have beeb to .Pre drinks and canapés. Followed by 4 courses pre booked from a good choice menu. Plus tea/coffee and a tray of after dinner chocolates. Very accommodating with allergies ect The DJ was more than excellent . He got to know everyone before we went for dinner and therefore the dance floor was packed. Then more food at 2.00. Definitely booking for this year. A big THANK YOU to John and all the team at Wakefield junction 40 for accommodating the crowd from Roundwood Road. Look forward to seeing you again

Jim MacG
GBHoliday Inn - Glasgow Airport Holiday Inn - Glasgow Airport. First the good- great location, food was good, cleanliness also good. Unfortunately let down by several points- AC not working on hot day of the year and maint had gone home. Clearly, ongoing issue, as fan in the room (with non opening windows). Still 80+ degrees. Also, TV was non functional, even after power off/on reset. Phoned reception to be told no spare rooms and “we’re sorry” was only mitigation. Final straw, down for dinner to be told restaurant fully booked, eat in bar - which was fine, but tables covered with dirty dishes & glasses uncleared due to busy bar staff. For expensive hotel, need to try harder to please your guests and at least offer something other than apologies.

Sam Smith
GBHoliday Inn at Wolverhampton race… Holiday Inn at Wolverhampton race course Being put in a joining room next to strangers, its very noisy and an uncomfortable experience, I was not warned or asked as I would have not agreed to this. Mediocre rooms nothing to enjoy about them and rusty shower heads

Pratyush Giri
INTerrible Terrible. I had made reservation with prior payment. The front desk had very little idea and charged me again! The reservation doesn’t answer the call. The booking staff are pathetic to say the least. They have some good and some below par. They are not consistent. I would stay clear of them. Trust me! Don’t go with Holiday Inn in Aerocity New Delhi

David
GBHang your heads in shame As a present to my son I arranged a trip to Munich to watch Bayern play. Having bought tickets for the game, flights and accommodation in a suite at the holiday inn unfortunately the flights from Manchester were cancelled. Game tickets were refunded, flights refunded however the holiday inn took a payment in full although I cancelled 5 days prior to arriving. After going round the houses with IHG and receiving no callbacks as promised I was told I had booked an advanced rate. I use hotels all the time UK and abroad for business this was not shown on the option. Decision was final with no offer of credit or alternative nights. Holiday inn for a chain your size you should be ashamed. Thanking me for being an IHG member on every call however this is just words with no thoughts to your members. Never will I be using you again and will be posting across my social media.