Not good at all ! Holiday Inn Bromsgrove. Supposed to be a four star hotel, I booked a “premium” room and it was terrible ! Two stars would be more appropriate. I counted at least 14 faults with the standard/quality of the room. Holiday Inn should be embarrassed if they think the state of this supposed four star premium room is acceptable.

Good breakfast Had a good welcome from Karen. The breakfasts at this hotel are consistently good.

Holiday Inn Doncaster Very friendly and pleasant staff. Sandeep exceptional and nothing was too much trouble. He should be put forward for employee of the month.😀

Holiday Inn - Glasgow Airport Holiday Inn - Glasgow Airport. First the good- great location, food was good, cleanliness also good. Unfortunately let down by several points- AC not working on hot day of the year and maint had gone home. Clearly, ongoing issue, as fan in the room (with non opening windows). Still 80+ degrees. Also, TV was non functional, even after power off/on reset. Phoned reception to be told no spare rooms and “we’re sorry” was only mitigation. Final straw, down for dinner to be told restaurant fully booked, eat in bar - which was fine, but tables covered with dirty dishes & glasses uncleared due to busy bar staff. For expensive hotel, need to try harder to please your guests and at least offer something other than apologies.

Clowns! Muppets! Holiday Inn Express Southampton West Booked 2 rooms for Tuesday night 1st of June at Holiday Inn Express Southampton West, all the Booking confirmations received by email, card details inserted. Arrived at the hotel, no rooms available. “Sorry we can’t do anything, try to find another hotel”. Shocking! Poor manager! Poor staff!