AVOID - AVOID - AVOID I booked and paid for a 7-passenger minivan a month before I arrived. They told me they would reach out to me with specific directions a few days before I arrived. Never heard from them. On the morning of my flight to LAX, I finally called myself to determine how their process works. It was at THAT time they told me that they had no minivans, but they would put me in a 15 passenger full-sized van. I didn't want a full size van, but I had no choice since I was already at the airport. Maybe not a huge deal to drive a bus, but then they charged me MORE for the rental, and also INSISTED I had to buy special insurance because I was now driving a 'commercial vehicle'. What an absolute scam! They lied over and over to me, while being disgustingly rude while doing so. Never EVER will I again even think of going back, and I'll share my experience with everyone and anyone! Rent somewhere else if you wish to work with an honest, polite, and less expensive rental company!

I would give AVR at Las Vegas airport a… I would give AVR at Las Vegas airport a rating of 4 1/2 stars. Loved nice selection of minivans, which is perfect for our trip, since we transported people and golf clubs. AVR had better price and selection than many of the more popular car rental agencies. The only drawback had to walk a bit far.

WE COMING BACK FOR FUN TIME ! Hi, everyone who would like to read my review. I can't complain about the service. I was taken care of by Socoro . Nice customer service, very helpful, clean respectful, it's very important, that we still have nice people, who love what they doing. I will give it 5 STARS !!! WE LOVE TO COME TO LAS VEGAS !!! Definitely coming back.

Closes at 4pm at an airport? I only have experience with the Las Vegas AVR. When booking online they don't mention their hours are 10am to 4pm every day! Was told there was a charge for after-hours. No idea how much, just very glad i paid for cancellable (48hr before pickup)You cannot phone them (You can but always an answering machine that has a full mailbox). Phoning reservations after booking online is hopeless, Such poor phone quality that you are guessing what they say, and such attitude from them. The chat person seemed nice but they only answer questions between 15 and 1/2 hour after you ask them. I don't have 3 hours to waste dealing with them.

Horrible Horrible. This is by far the worst experience I have ever had at renting a vehicle. We are trying to transport kids/parents for a robotics competition and have us picking up at the wrong location. They dont have a van where we are flying into and they won't refund our money!