The most horrible experience ever Car reserved was not ready. Had to wait an hour. Finally offered us a car that was less than adequate. We were threatened by the manager and told to sit down and if we didn't like it we would have to wait another hour for them to clean out another car. Worse company I have ever dealt with. No customer service at this place and dishonest. Took two hours to get a car.

WE COMING BACK FOR FUN TIME ! Hi, everyone who would like to read my review. I can't complain about the service. I was taken care of by Socoro . Nice customer service, very helpful, clean respectful, it's very important, that we still have nice people, who love what they doing. I will give it 5 STARS !!! WE LOVE TO COME TO LAS VEGAS !!! Definitely coming back.

RENT the car at your own risks rented a SUV from the Salt Lake City location in July 2019 for a week, car broke down 5 days later, called office customer support/ road side assistance numerous times without responses. Ending up renting another car from another car rental place to complete our trip. AVR refused to reimburse us for extra expense and even charged for their car problem. Their customer service phone line is just for show with voice mail only. No one there to assist customers when needed. If there is a neg rating this company deserved all of it. I would stay away from this company.

Great experience! I hadn't heard of this company before this weekend, so was a bit nervous to use them. Found out about them on Travelocity when my vehicle broke down. They had good hours & I got a full sized SUV for pretty much half the price of an economy car! When I had to extend my rental for another 4 days, I got it for another 50% off! (Note: go thru Travelocity if you have to extend, otherwise you would pay more.) Good staff, polite & cooperative. The SUV was a newer model, clean inside & out.

Not the best experience Friendly staff Waited about 30 min the van pulled up all the windows were extremely dirty as well as the inside I even found old french fries in the driver console missing cup holder and stains on the seats. The young lady who helped seemed embarrassed and took the van to the back for 10 min and did the best she could. The next day we discovered a burned out tail light and empty wind shield washer reservoir. I contacted customer service about my concerns they said next rental they will upgrade me sadly there won`t be a next time.