We recently undertook the Amalfi… We recently undertook the Amalfi Coast/Pompei and the Vatican Breakfast/Museum and St Peter’s tour hosted by City Wonders Tours Rome. Both were excellently led by tour guides Marisa and Stephania. Informative and very accommodating. The tour guide at Pompei, Enrico, was first also class - knowledgeable with a sense of humour. Our coach driver Francesco ensured a safe and pleasant drive in very trying traffic conditions. Our only critique was the rest stop at Casino. Food and beverages average and overpriced. The toilet facilities were deplorable - only one toilet seat in the six stalls. Very sub standard compared to many others we have stopped at. Had a sense that captive customers with no other option will settle for sub standard service. Perhaps the company should consider other options. However, we do look forward to using City Wonders again…hopefully with higher standard pit stops. 1956Travellers. May 2024

Eiffel Tower tour with Ana I had the great pleasure of visiting the Eiffel Tower and Ana was my guide. I think that visiting alone would not be so interesting and I also met a fascinating person. it was my third day in Paris and I had a lot of questions. Ana answered all of them and told us more. Thank you Ana.

Never recommend it to anyone If I could give zero star, I would definitely rate it that way. We were late for 5 minutes for one of the tour and they were not even hesitate to help us to accommodate in the tour. They gave our tickets without further help and left us alone although we were there. The funniest part was we had tour other day and we had to wait more than 15 minutes for other travellers to join. We were really frustrated of what was happened and it did negatively affected our trip. The worse experience we have ever had in our life. Never recommend the city wonder in rome as there is no any support or sympathy.

TERRIBLE CUSTOMER SERVICE TERRIBLE CUSTOMER SERVICE. It was a rainy day in Milan. We left our hotel and the taxi service was having problems therefore we couldn’t call one. The first Uber canceled on us but a second arrived. We called the company the let them know that we would be 15 min late. The customer Service representative told us that all we had to miss 2/3 of the tour and that there was no way we could catch up with them at the exit of the Duomo. To make matters worse the representative told us to pay and book a separate tour of the Duomo directly with the Duomo website. As counseled by the City Wonders rep we went ahead and bought a separate Duomo tour with another company. Once we were finally able to join the tour for the viewing of the Last Supper (last part of the tour because they wouldn’t let us join in sooner), the tour guide approached us and handed us a ticket for the Duomo (after their representative had told us that we wouldn’t get one therefore after we had already purchased another ticket directly with the Duomo website. Terrible customer service!

Please allow me to rate you at a zero… Please allow me to rate you at a zero out of 5 stars you canceled this reservation 1 day before our tour, Too late to book another tour. You never gave any reason to me or Viator.com. I called you, someone spoke Italian then hung up. Thanks for ruining our vacation. SHAME ON YOU,I will post this to all reviews on you. Recommendation give your worst enemy a tour from city wonders!