TERRIBLE CUSTOMER SERVICE TERRIBLE CUSTOMER SERVICE. It was a rainy day in Milan. We left our hotel and the taxi service was having problems therefore we couldn’t call one. The first Uber canceled on us but a second arrived. We called the company the let them know that we would be 15 min late. The customer Service representative told us that all we had to miss 2/3 of the tour and that there was no way we could catch up with them at the exit of the Duomo. To make matters worse the representative told us to pay and book a separate tour of the Duomo directly with the Duomo website. As counseled by the City Wonders rep we went ahead and bought a separate Duomo tour with another company. Once we were finally able to join the tour for the viewing of the Last Supper (last part of the tour because they wouldn’t let us join in sooner), the tour guide approached us and handed us a ticket for the Duomo (after their representative had told us that we wouldn’t get one therefore after we had already purchased another ticket directly with the Duomo website. Terrible customer service!

Daniel is the best guide Our guide Daniel did an outstanding job guiding us to and through the island of Mont Saint Michel.Unfortunately the other guide ( we forgot her name) was hard to understand, because of her accent, but Daniel made up for it and provided useful information, not only about Mont Saint Michel, but about the entire region. We could spend approximately 3 hours on the island and visit the abbey in a perfect pace. The whole group had a good energy and we stuck together like a family. Our two drivers were friendly as well. Thank you Daniel en City wonders for providing us an unforgettable experience! Top notch!

Eiffel Tower tour with Ana I had the great pleasure of visiting the Eiffel Tower and Ana was my guide. I think that visiting alone would not be so interesting and I also met a fascinating person. it was my third day in Paris and I had a lot of questions. Ana answered all of them and told us more. Thank you Ana.

Our tour guide Robert & driver… Our tour guide Robert & driver Barrington were fantastic. The tour information from Robert very much enhanced our experience at Stonehenge, Bath & Windsor Castle. They both were super down to earth, knowledgeable & fun. We highly recommend this excursion to see & learn a lot in just one day. Awesome company & staff!

Stay away from this Company Stay away from this Company. Eiffel Tower trip to summit booked and paid in advance. Ticket should be COLLECTED before adventure begins ( as booking says) They had no the tickets for us, they were BUYING tickets on time of entry where at this stage summit was closed due to capacity...... Joke.... Lift to top was going constantly just tickets weren't possible to buy ( where we paid few days in advance to secure an experience )..... Even later when summit tickets were available, our booking wasn't valid anymore & were refused to enter..... Terrible service