Absolutely the worst experience Absolutely the worst experience. I wish I could give no stars. Bought $ 800 Worth of Briggs & Riley cases which they say were delivered even though I was home all day and received other documented packages from Amazon. Even in the ups description it describes it as a 10LB package. They refuse to answer any of my calls or emails. I am out of pocket and left bag less. NEVER DEAL WITH THIS COMPANY AND CHECK OUT ALL THE OTHER AWFUL REVIEWS ON AMAZON. How do they get away with ripping so many people off?

Satisfied customer Our first time purchasing here. We were not sure if we should buy through Samsonite website instead at first because the suitcases are quite pricey and we were buying 2. But because of the price, we ordered 2 Samsonite Spinner suitcases through Portmantos. Fast shipping. In original packages. The price is the best. We continue to look through the website for more product. We will definitely purchase more items from them. Thank you for your service.

I'd never heard of Portmantos. Great first experience. I'd never heard of Portmantos, perhaps because I reside on the West Coast. It caught my eye while I was doing price comparisons for a high quality but pricey backpack. It had the best price and I was leery. I took the plunge and 2 days later with no S&H costs, it arrived at my front door. I'm pleased as punch, do a fair amount of travelling, and will keep this store on my radar for future purchases.

This was my first time using Portmantos.com This was my first time using Portmantos. Not only was the initial price good, they had a welcome offer to sweeten the pot. They fulfilled my order in a few days. Kim in customer service was wonderful helping with tracking my order as I needed it in a hurry. When I encountered an issue with the product I received, Kim made available several options while working with the manufacturer. Kim was wonderful to work with and I am fully satisfied with my purchase from start to finish. I highly recommend shopping with Portmantos. I will recommend them to my friends and family and when I am in the market again I know where to go.

Lack of inventory? I think not! After spending good amount of time, I found this product with an attractive price! I placed the order, and "went away"! Subsequently, they cancelled my order for lack of inventory. That can happen. I understand. The funny thing is that the website still has the same product listed. It is available. But at $13 more than my purchase price! Lack of inventory? I think not!