Absolutely THE WORST company I’ve ever… Absolutely THE WORST company I’ve ever dealt with. There’s no way there’s so many positive reviews here. Most likely paid reviews. First, they don’t know how to ship items and they will arrive damaged. Second, when you return an item due to their carelessness, they’ll lie and say they never got it EVEN THOUGH YOU HAVE PROOF OF DELIVERY. SCAM SCAM SCAM SCAM

Doesn't stand behind its products I purchased an expensive handbag from Portmantos on October 17, 2018 through Amazon, and started using it in mid-November 2018. Today, the handle spontaneously detached from the bag as I walked from my car to my office. It cannot be repaired. I contacted Portmantos, and they refuse to replace the item because I received it "almost 2 months ago." This is unacceptable. BAD BUSINESS. DO NOT PURCHASE ITEMS FROM THIS COMPANY.

Awesome service Awesome service. Order arrived superfast - well packed and it was at the best price on the market today. Highly recommend this business and I am a tough customer to impress yet here I find myself making a bookmark for any future need - my first stop!

Called before purchasing online to make… Called before purchasing online to make sure that it was the correct product. The woman on the phone was kind to look it up in her system to confirm. Once I placed the order, it got shipped the very next day, and received the product within two days from fedex! Authentic, original, new rimowa in perfect condition. I will order again here

A good mistake I did not realize this was an online business and ended up visiting the warehouse/showroom. Thanks e receptionist who greeted me was extremely professional and helpful. Another staff person also helped and I was able to make a purchase that I am most pleased with. I would do business with this company again.