Worst Worst -- I reruest to add for… Worst Worst -- I reruest to add for wheel chair and mailed no replied, tried chat box it AI generated limited self Q&A , No use for anything ....

Useless. Useless. Never use these dogs to make a booking if you are not prepared to loose money and spend pointless time on the phone with their customer service that seems to have the IQ of a two year old kid.

booked a ticket through Kayak which… was Horrible!!! booked a ticket through Kayak which seems like farmed it out to budgetair.com. They charge money additional money to book and cancel tickets which was not shown or disclosed in the ticket price at the time of booking. Then they claimed to charge additional money as airline cancellation fees even though JAL cancels tickets for free within 24 hours and at times longer. Semi-fraud. Stay Away

I love the fares offered and the ease… I love the fares offered and the ease of selection, however i have been trying for 2 days to contact customer service pertaining to an error on my reservations which i fear will prohibit us from our travels. I have attempted to make corrections via the BOT, texts phone calls and emails with no avail. Extremely difficult to get obtain actual support.

I thought that this site is a scam but, I saved 30% of the cost I thought that this site is a scam. Having PayPal as a payment option encouraged me to book through them. I saved 30% of the same ticket price since I was almost ready to pay through WestJet website.