Dj Kim
CASimple way to get train tickets Simple way to get train tickets. For me it was actually easier than going through the official website. The price was obviously higher than the original tickets, but I am paying for the convenience and securing the specific time of travel. So I understand.
Rick
GBBEWARE before your Buy on Rail Ninja The amount of fees that were charged was double the actual price of the ticket. We paid $107 a ticket through Rail Ninja for 1st Class seats. We also purchased the ticket that said can be cancelled one day before the trip. When we received the actual ticket, the price shown on the ticket was $45. I agree there should be a fee charged for using your service, but more than double! We decided to cancel both tickets a month before our train ride, and they gave us back $110. So they made $104 for allowing us to book tickets through them. They do not show what fees are being added, they just show you a price. WE WILL NEVER USE THEM AGAIN!!!
Patricia
GBYou canceled my tickets without notice⦠You canceled my tickets without notice and without giving me a reason. Update -- I tried to buy new tickets after you canceled me, and there were no more high speed train tickets left for the days I needed. So I had to buy the slow train tickets and have to leave hours earlier. I am really disappointed and disgusted with the way RailNinja treated me and handled my case. I asked them why they canceled me and they said they could not tell me.
Customer
GBEfficient service but high fees Efficient service, but very high fees. Paying $96 for 47.40 Euro ticket is way too much.
Jacqueline K.
GBClear website Clear website, well organized, appreciated the ease of transaction. I have not used the tickets yet so cannot give a full review at this time. So far, It is highly recommended.