Buying and receiving tickets The booking itself was clear and easy. However, after 4 days from the booking and payment I haven't received yet the ticket. It would be fair if you say when peaple should expect to receive their tickets.

BEWARE before your Buy on Rail Ninja The amount of fees that were charged was double the actual price of the ticket. We paid $107 a ticket through Rail Ninja for 1st Class seats. We also purchased the ticket that said can be cancelled one day before the trip. When we received the actual ticket, the price shown on the ticket was $45. I agree there should be a fee charged for using your service, but more than double! We decided to cancel both tickets a month before our train ride, and they gave us back $110. So they made $104 for allowing us to book tickets through them. They do not show what fees are being added, they just show you a price. WE WILL NEVER USE THEM AGAIN!!!

Simple way to get train tickets Simple way to get train tickets. For me it was actually easier than going through the official website. The price was obviously higher than the original tickets, but I am paying for the convenience and securing the specific time of travel. So I understand.

Clear website Clear website, well organized, appreciated the ease of transaction. I have not used the tickets yet so cannot give a full review at this time. So far, It is highly recommended.

Way Over Charged I used this site to purchase rail tickets in Portugal and the tickets were very expensive. I cancelled the tickets and still got charged about 35 Euros. I bought them online from another site which was much cheaper. I was frustrated with myself that I let this happen.