User Friendly When you're not used to using trains and are not familiar with the different stations, it's always been difficult for me to use the National Rail app in the UK. I find that Rail Ninja is much more user friendly and have used it a number of times and highly recommend it.

Scan on Hong Kong tickets Booked return tickets Hong Kong - Guangzhou in business class for 228€. Then Rail Ninja requested to confirm for a lower class against class difference refund. I accpted and then still no tickets. I needed the tickets so after several reclamations cancelled with Rail Ninja and booked elsewhere where I received them in 1 hour. Rail Ninja only refunded 161€. This is a scam be carefull

Way Over Charged I used this site to purchase rail tickets in Portugal and the tickets were very expensive. I cancelled the tickets and still got charged about 35 Euros. I bought them online from another site which was much cheaper. I was frustrated with myself that I let this happen.

BEWARE before your Buy on Rail Ninja The amount of fees that were charged was double the actual price of the ticket. We paid $107 a ticket through Rail Ninja for 1st Class seats. We also purchased the ticket that said can be cancelled one day before the trip. When we received the actual ticket, the price shown on the ticket was $45. I agree there should be a fee charged for using your service, but more than double! We decided to cancel both tickets a month before our train ride, and they gave us back $110. So they made $104 for allowing us to book tickets through them. They do not show what fees are being added, they just show you a price. WE WILL NEVER USE THEM AGAIN!!!

Simple way to get train tickets Simple way to get train tickets. For me it was actually easier than going through the official website. The price was obviously higher than the original tickets, but I am paying for the convenience and securing the specific time of travel. So I understand.