Ease of doing business. Website and travel arrangements were straightforward - comms after booking clear and enabled details to be saved in preparation for the trip.

Excellent service It gave fast and good service, but I made a mistake with the booking. I contacted RailNinja and they immediately accepted my correction without any argument or penalty. That is really great!

Scan on Hong Kong tickets Booked return tickets Hong Kong - Guangzhou in business class for 228€. Then Rail Ninja requested to confirm for a lower class against class difference refund. I accpted and then still no tickets. I needed the tickets so after several reclamations cancelled with Rail Ninja and booked elsewhere where I received them in 1 hour. Rail Ninja only refunded 161€. This is a scam be carefull

Simple way to get train tickets Simple way to get train tickets. For me it was actually easier than going through the official website. The price was obviously higher than the original tickets, but I am paying for the convenience and securing the specific time of travel. So I understand.

TERRIBLE SERVICE & OVERCHARGING TERRIBLE SERVICE & OVERCHARGING BOOK THE SAME TICKETS DIRECT CHEAPER. Once you book, they wait a day or so, then advise your ticket price has gone up, this can happen 2 or 3 times.