Proceed with Caution! Booked a "Luxury" break a the Corus Hotel in Hyde, Park London as a birthday celebration. Room and Brasserie pictures were in accurate - Brasserie isn't located in the conservatory. Chef leaves at 7.45pm sharp even though OPL allowed me to make a dinner reservation at 8pm. Passed all blame on to Hotel, although OPL have since amended their web site. Hotel failed to resolve and only offered me a discount for next stay. Why would I want to do that? Make sure you check fine print before booking.

The service was prompt and efficient The service was prompt and efficient. The only niggle was having to downgrade because of bringing our dog and not being offered an appropriate discount. We fully appreciate that the gift voucher was for a more expensive room, but, having doubled its value by booking a second night, we would have expected to pay the lower room rate for that second night.

Amazing value and a lovely stay! Highly recommended! I was a bit sceptical, as we managed to get a deluxe room, with a 3 course meal and breakfast for as much as the room alone direct. But I was soon put to ease with the friendly communication after booking, confirming details. We were able to bring our dog and had a beautiful lake view room. Our meal was lovely too. I'd definitely use again. Thank you.

The booking of our Daily Telegraph easy The booking of our Daily Telegraph was carried out smoothly

My Lake District Booking My experience with OPL started when I booked a 3 night stay at the Rothay Garden Hotel in Grassmere for the beginning of September. The booking which I made in April, was easy and straight forward. I found the information on their site gave an accurate and honest description of the hotel and its terms and conditions relating to the package offered. I was particularly impressed by the sections entitled "Home Truths" where they outline the pros and cons of each hotel to help you make the right choice. Our stay at the hotel went well and I would definitely use OPL again.