So helpful and human!! Booked a great value stay through offpeakluxury but then got ill at the last minute. These guys did everything they could to help in a difficult situation, when the amendment/cancellation period had ended. Highly recommend them! Very helpful and do what they can 👍🏼😃

I have not had my break yet I have not had my break yet, though booked. I am irritated that a person who cannot read the small print and expects special treatment moans about losing their voucher and even refuses to extend for a fee less than the voucher amount. the bad report has unfairly reduced offpeakluxury's overall score by 33% as only three posts have been made. I will be posting my report after my stay, this one is to balance the issue. Regards. Whatsisname.

Superb communication and problem solving I was trying to use One4All vouchers as part of my purchase, and having had issues on line the Customer Service team were great and helped me secure the booking I wished. It took a week to resolve, however they kept me up to date and did a great job of resolving the issue. Without the complication of the vouchers this would have been smooth sailing. I'm glad that Clare who I first spoke to on 12th May was the person who was finally able to sort the order out too, a week later.

Robert Used OPL numerous times & have always been impressed by their helpful staff & superb service. Visited many of their hotels which have all been of a high standard & the packages OPL offer are excellent value. Sadly the booking we had for this April had to be cancelled but we'll be returning later. Very happy to recommend this company.

5 stars not enough Excellent friendly service; the lady was most knowledgeable and helpful and we look forward to our three night break at Billesley Manor hotel. Hopefully it, and Stratford on Avon, will not disappoint. Breakfast included plus one evening meal and a bottle of wine at a very reasonable price. Will review again after the event but sounds good so far.