Timely, Efficient, Communicative Fantastic experience! I am a meeting planner and booked BusBank for a very high-end client for 3 days of transfers in NYC. The previous year, this same client had a terrible experience using a different supplier. Due to this, they were very nervous and needed constant assurance that the vehicles would be in place and on time. It was my task to communicate with the driver and get updates to the client. Our driver, Irma, was skilled, patient, and polite, always on time and in place - not an easy feat in NYC. Here is a direct quote from one of the attendees: “And can we talk about the bus driver? I don't know where you found her but she was the BEST! I have never seen anyone parallel park a freaking bus on the crowded streets of New York! Also, having a bus to take us wherever we needed to go was such a game-changer. It made getting around the city a breeze and saved us a ton of time and hassle". Also, shout out to Philip May, who as our Account Executive, was responsive and on top of every detail.

Thank you Bus Ban for excellent… Thank you Bus Ban for excellent service. We got lost in JFK trying to find the bus and your night service was amazing! Our return to JFK was smooth and easy. We will definitely recommend Bus Bank to other groups!

My special needs group… My special needs group traveled to Orlando for 5 days of vacation. Every day the coach bus arrived on time, or early! The drivers were so nice and patient with our group! I will definitely be using busbank again!

Great service, planning and execution During our Atlanta trip, we organized a series of hop-on and hop-off excursions, each guided by a different driver. Our initial driver impressed us with their courteous demeanor, kindness, and clear communication skills. The second driver exhibited utmost professionalism, effortlessly maneuvering through Atlanta's bustling highways with precision. From the outset to the conclusion of our journey, we were thoroughly delighted with the exceptional service provided. Should we embark on another adventure, we will undoubtedly enlist these services again!

The process of booking was so easy and… The process of booking was so easy and communicative. Philip May was so helpful and thoughtful. One of the buses we rented had no AC but the driver profusely apologized and contacted the company asap. Another bus we rented was about 30 minutes late but she was given the wrong address by the dispatcher and the wrong time, so I don't blame her at all. All drivers were professional and kind.