Sophia Nguyen
GBSimon the supervisor of reservation at… Simon the supervisor of reservation at Travelomile was very helpful to me. He went above the call of duty to help me with my seat assignment and gave me an upgrade to comfort seat at no extra cost. Excellent service. He made my day !
Joan Kupczyk
GBI was treated with respect and a deep… I was treated with respect and a deep concern for my needs. They were helpful and I would use TravelOmile again without hesitation.
Elaine and Tasha Scott
GBIsrael Rocks! Israel was such a big help, even 6 months after my experience ! I was not pleased with the initial service at all. I called several times for about a month and spoke with several people, including supervisors, got absolutley no where and received no call backs as promised. Israel called one time to follow up on my review. He dug deep into the situation and found out answers in a couple of hours, that I couldn't get for weeks. He asked me to do some research on my side and called back to follow up on my findings. He really listened and really cared. Situation resolved. 5 stars for Israel and I hope he trains all the new employees ;)
Sylvia Stribling
GBTicketing was easy and fast Ticketing was easy and fast. When I had additional questions several months later everything was answered in a very quick and professional manner. Will use again.
Ellen Rie
GBJosh was excellent but the first agent… Josh was excellent but the first agent I talked to lied about the fare charge. I had to look at my bank statement to see that what she said was incorrect. If I had not been vigilant I would have lost over $200 and living on my social security check it would have been difficult. Thank you.