Vickie
GBThe girls at the customer service were… The girls at the customer service were exceptional with their knowledge and patience helping me through the process. They made this experience much easier to complete, answered all of my questions and concerns and I feel much more confident about my upcoming travels. They were extremely professional and and expressed a true willingness to make sure that all of my questions and uncertainties were dealt with in a kind and pleasurable manner. Thank you Delta Team Members; Sara and Rip Sincerely, Vickie
Bernadette Enbysk
GBIssac gave me superb service Issac gave me superb service This has been a very difficult time for me his help made me believe again in the kindness and patience of people in service to the public. This is a very busy time for airlines but that didn't stop Issac from doing his best for me. I recommend United if you have travel needs. I know I be using them in the future
Danielle
GBMy flight from the east coast was… My flight from the east coast was delayed secondary to weather making it unlikely that I would make my connecting flight. Issac worked hard to find me a replacement flight ASAP to get me home as quickly as possible. Much appreciated.
Rasheen S
GBSUPERB SERVICE Vick was able to modify my flight for me after I was outside of the 24 hour window to cancel with southwest. I really could have done it myself but I’m glad Vick did it for me. It was a charge to get the flight modified; but, the cool and generous part was I was also given a credit to my account in the amount of the charge for the modification; and my job pays for my expenses anyway so really it was a win win for me. Thanks again Vick
Ellen Rie
GBJosh was excellent but the first agent… Josh was excellent but the first agent I talked to lied about the fare charge. I had to look at my bank statement to see that what she said was incorrect. If I had not been vigilant I would have lost over $200 and living on my social security check it would have been difficult. Thank you.