Vacation home in need of cleaning and repair! The home we stayed at Westside at Windsor was extremely dirty. The floors were filthy, the carpets were disgusting, the furniture was stained and dirty, and there was garbage left on the ground outside by the garbage. The home needs a deep cleaning and some new furniture. The smoke detectors went off continuously throughout our stay. We contacted the management company, however after one attempt to fix, they never returned when we were woke up in the middle of the night again. We ended up taking the smoke detectors down which is a extreme safety hazard and quite scary. We would never stay in a home provided by Starmark Vacation Homes again.

Our family enjoyed staying in the home… Our family enjoyed staying in the home it was beautiful,the kids and grandkids loved the themed bedrooms,and the pool and spa. I loved the safety precautions taken around the pool,wish we had of had the spa heated. The house had everything that we needed and we would gladly stay again.will use star mark again. Thank you!!

STARMARK --Davenport, FL House- good location, relatively clean; Pool- liner/interior dirty, charges for heating pool; On the cheap policy-- extremely limited supplies i.e. toilet paper, paper towels, garbage bags, hand soap, only two washcloths provided all inadequate for house that sleeps six people; Four twin mattresses- flipped off the box springs--after calling to complain, the mattresses were changed; Instructions to put out garbage-- garbage was put out to curb but NOT picked up, cans moved back from end of driveway by unknown person??? Instructions re: thermostat to be kept no lower than 72 degrees, two separate days returned to house after being away all day and found thermostat at 69 and 70 degrees??? Overall, we would NOT rent with Starmark again! Deference and response to clients far better at hotel/motel.

I was very disappointed in the property… I was very disappointed in the property we stayed at. The home is very outdated, the mattress were very hard and old (in three of the bedrooms), the towels were old and needed to be replaced, the toilet seat in the master bathroom downstairs needed to be replaced, the garage was dirty and the pool table didn’t have to property equipment to play pool, the interior needs to be painted very bad, and the television in the living room is outdated (clarity was bad. The home could’ve been cleaned better the baseboards were dirty. Overall, the stay wasn’t as pleasant as last year. The pictures of this property weren’t anything like the actually home. The pictures made it looked much nicer. This home needs a lot of TLC. Hoping next year we have a better property.

Great location...too hot inside! In general the property is in very good condition and accessible to everything. The neighborhood felt quiet and safe. On the other hand in the house we had a lot of heat, even at bedtime. I understand that for being a rental they want to limit the expenses but to feel the air conditioning in 84 degrees seems a bit excessive to me. we lowered the a/c to 69 degrees (not very cold or hot) and in a matter of minutes it returned to 84 degrees. If it were not for that, being in the house was not comfortable because of the heat, I would say that the property is perfect.