Came through under some challenging circumstances Appreciate the follow through and diligence by the ASG team. we ordered 2 bike cases from them that were stuck on a ship outside the port. They kept us appraised of the situation and made sure that delivery would be in time for any trips we had planned. They even gave us other options in case our needs were more urgent. The cases came in due time. I would definitely recommend this team for cycling gear purchases.

more love for juniors please fast service great bags. but not all the parts came with the bag, nor, are there discounts for purchasing multiples or, supporting juniors traveling to compete in europe or nationals… one would hope that between pro teams and masters, we could all support the future of cycling (competitive juniors) better.

I’m very happy with my purchase and… I’m very happy with my purchase and experience with the ASG staff. There was a unexpected delay with shipping that I received immediate updates and an option to cancel my order. I’m so glad I didn’t cancel. Bike case arrived sooner than expected and I made my first trip with it two days later!

Overall good experience - despite slight supply chain delay Overall good experience, great product. Communication was excellent and received regular updates related to status of order. Only downside is that website did not indicate item was back ordered and delivery would be delayed by 1+ month. As it was bought as a Christmas present, that did create a small issue. However, company did good job about providing status updates.

Great customer service! Quick shipping. Also, I had a minor issue with my case. Customer service was very responsive and resolved my issue. Would definitely by from again.