SUPER FAST PRODUCT ARRIVE ON TIME GREAT SERVICE

I ordered and received an Aerotech… I ordered and received an Aerotech Evolution X TSA bike case from ASG. The case is certainly well built, however I immediately found that my wheels with gravel tires would not fit in the case. This surprised me as everyone knows that gravel riding is now a major component of the cycling world. I called ASG and was not greeted with much understanding although they knew this to be the case, nevertheless they agreed to take the bag back, however I would need to pay the $150 shipping fee. That evening I looked at all of the ASG advertising and YouTube reviews for the case and nowhere was anything mentioned about this limitation. I called again the next day and after a lot of haggling ASG agreed to split the shipping fee with me. This was unsatisfactory however there was nothing i could do so I needed to accept. I still see nothing about this glaring limitation in ASG's advertising of this case. I would never do business with them again.

ASG is a great vendor This is the second time I've order scicon mounts from ASG, and they're consistently quick to ship! My item came sooner than I expected.

Great place to get bike related travel items. I have ordered bike products from ASG the store several times and have been very pleased. The quality of the merchandise is excellent. The customer service I’ve never had to use. The shipping is very fast and I have been pleased overall with my experiences shopping at ASG’s online store.

Great customer service! Quick shipping. Also, I had a minor issue with my case. Customer service was very responsive and resolved my issue. Would definitely by from again.